We provide a car rental service centered around a mobile application which enables persons who seek rental car services to secure the rental of a vehicle from our fleet of vehicles for short term rentals of up to twenty-four hours (24 hours) and also the option to hire the services of a driver, who will operate the rented vehicle at your direction.
Our platform includes the mobile application and any other features, content, websites or applications offered from time to time by us in connection with the mobile application.
INFORMATION WE COLLECT
When you do business with us, we collect the following personal information from you directly:
Email address and password
Credit and Debit Card number and expiry date
Date of Birth
Occasionally we may receive information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about in order to help us to serve you better.
We also collect users’ device types and unique identifiers. We use this information for the sole purpose of providing you with the most up to date application and features. You may also choose to upload a photo while using the site or application, if you wish to do so, this information may be viewable by others so that they are able to verify your identity. You may remove such photos or update them at any time by logging into your account. If you use our services through your mobile device, we may track your geo-location information to enable you to set your pick up location in the event that you also hire a driver to provide driving services, and so that the drivers are able to find your pick up location. We will not share this information for any other purpose and will only use this information for the sole purpose of fulfilling your request. You may at any time no longer allow our application to track your geo-location information by turning off the geo-tracking function on your mobile device.
To help us serve you, we use “cookies” to store and sometimes track user information. A cookie is sent to your browser from a web server and stored on your computer’s hard drive. Cookies can be disabled or controlled by setting a preference within your web browser.
CHILDREN UNDER 18
The Dryva Platform is not directed to children and children are not eligible to use our Dryva Platform. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 18 years of age, and no part of our Dryva Platform is designed to attract people under 18 years of age. If we later learn that a user of the Dryva Platform is under 18 years of age, we will take steps to remove that user’s personal information from our databases and to prevent the User from utilising the Dryva Platform.
HOW WE USE YOUR INFORMATION
Our primary goal in collecting information is to provide you with an enhanced experience when using the Dryva Platform. We use this information to closely monitor which features of the Dryva Platform are used most, to allow you to view your rental history, store your credit card information with our certified payment partners, view any promotions we may currently be running, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources, we use the mobile information collected so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases marketing purposes. We use the credit card information you provide to us so that we are able to bill you for services.
Dryv uses your Internet Protocol (IP) address to help diagnose problems with our computer server and to administer our Website. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.
We will send you strictly service-related announcements on rare occasions when we deem it necessary to do so. For instance, if our Dryva Platform is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you may deactivate your account.
Based upon the personally identifiable information you provide to us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
We may use your user information to engage in targeted advertising. This information is a collection of a user’s history including the user’s web browsing and search history. This information is used to select which Dryva advertisement should be displayed to a particular individual on websites other than jadryva.com. For example, if you have shown a preference for ride sharing while visiting jadryva.com you may be served an advertisement from Dryva for ride sharing related programs when you visit a site other than jadryva.com. The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any personal information such as an individual’s name, address or credit card number. Targeted advertisements may come from jadryva.com or through third party website publishers.
HOW WE SHARE THE INFORMATION WE COLLECT
Dryv may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services.
We may employ third party companies and individuals to facilitate delivery of the services offered through the Dryva Platform, to process payment, provide customer support, provide geo-location information to drivers, to perform website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the website’s features) or to assist us in analyzing how our website and Dryva Platform are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also provide personal information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications by contacting those third parties directly.
Norbrook cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as required by law.
ACCESS TO YOUR PERSONAL INFORMATION
If your personal information changes, or if you no longer desire our Dryva Platform, you may correct, delete inaccuracies, or amend it by making the change on our user information page or by emailing us at firstname.lastname@example.org. We will respond to your request within 24 hours.
We will retain your information (including geo-location) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The personally identifiable and geo-location information we collect is stored within our database, we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) to protect your information. However, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. We recommend that you not disclose your password to anyone.
SOCIAL MEDIA (FEATURES) AND WIDGETS